About Us Central Gallery & Navajo are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. You may pay using Visa or Mastercard through our Golden Padlock secure ordering form, or, if you prefer, by calling us on 01407 720455 (07815 148153 on showday dates specified on site under Festivals). You may also send a cheque through the postal system, and your goods will be dispatched as soon as your cheque clears.
Our Contact details:
Central Gallery & Navajo
Afallon, Gwalchmai, Anglesey, Wales, UK LL65 4SL.
Phone: 01407 720455
Email: enquiries@centgalleryandnavajo.co.uk, or johnnavajo@aol.com.
VAT No 489 8664 59
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
You may also pay by cheque.When ordering select the "credit card details sent seperately" option, then simply ring
us letting us know you have chosen to pay by cheque and we will confirm the total including any carriage and insurance due. Your order will be pulled and upon receipt and cheque clearance your order will be forwarded.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order by email, and hence a contract between us, when we send you an invoice enclosed with the goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced or over-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling Carriage on all Native American Southwestern Silver Jewellery is free for all orders over £30.00 within UK. However, because of the large size and weight variants of our other stock, carriage, packing and insurance charges for all large or heavier items are at cost. You may if you wish request an email detailing your carriage charges before dispatch. Requesting carriage charges does mean however, that your order will not be forwarded until you contact us confirming acceptance.
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Delivery Schedule If orders are received for an in stock item before midday we endevour to ship next working day, unless we are away at a show. (PLEASE SEE NOTES AT PAGE BOTTOM) If items are out of stock we will inform you as quickly as possible, either by email or by phone and offer the followings options:
Choose an alternative item, ask if we can obtain a similar item and at what cost, or simply cancel the order.
NOTES
With reference to delivery times. There are periods during the year when our mobile showroom is on the road at Shows & Festivals at various locations around the country. It can sometimes be away for a couple of weeks or more and any orders received during this period will be actioned as quickly as possible after its return. Our show dates are listed on our front page under Country Music Festivals/Our Festivals. If really desperate you can try contacting the mobile showroom on 07815 148153 between 10am and 5pm on show days.
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| Back Orders If your item is not in stock, we will contact you with alternatives. (see Delivery schedule heading) |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security All credit card transactions are via a secure golden padlock server. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction. All items on our site are covered by The Office Of Fair Trading Distance Selling Regulations.
Under these regulations you have a cooling off period of 7 working days from the day after receipt of goods in which you can cancel your order. You can do this by email to us at enquiries@centgalleryandnavajo.co.uk, or by phone on 01407 720455.
The goods are inspected before dispatch and for refund purposes must be returned in the same condition. On return of goods the purchaser is responsible for adequate packaging, all shipping charges, (including return shipping) and insurance to the full value.
Upon receipt of goods in resalable condition, the purchase price of the goods will be refunded within 30 days. |
| Reaching Us If you need to reach us, please email us using the link on the store page, or alternatively, you can call on on 01407 720455 (International +44 <phone without first zero>) or mob 07815 148153 or write to us at : Central Gallery and Navajo, Afallon, Gwalchmai, Isle of Anglesey, Wales. LL65 4SL, UK. |
Privacy Policy Central Gallery do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at !!<<a href="http://www.hmso.gov.uk/si/si2000/20002334.htm">http://www.hmso.gov.uk/si/si2000/20002334.htm</a>Under these regulations you have a cooling off period of 7 working days from the day after receipt of goods in which you can cancel your order. You can do this by email to us at enquiries@centgalleryandnavajo.co.uk, or by phone on 01407 720455.
The goods are inspected before dispatch and for refund purposes must be returned in the same condition. On return of goods the purchaser is responsible for adequate packaging, all shipping charges, (including return shipping) and insurance to the full value.
Upon receipt of goods in resalable condition, the purchase price of the goods will be refunded within 30 day |
Remittance Terms Methods of payment are: using Visa or Mastercard through our secure online ordering form, or by calling us on 01407 720455 or 07815 148153 on showdays, or by posting a cheque. Goods forwarded when cheque clears.
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